ICS Service operates a manned emergency breakdown desk 24/7. This enable faults and problems to be solved quickly minimising chiller downtime.

Industry cannot afford downtime and where standby systems cannot be installed, ICS can provide a technology based monitoring system, X-WEB to dial into your chiller controller using a web browser, monitor ‘black box’ data and effect adjustments to operating parameters.

All engineers work allocation is via centralised software. Once an available Engineer is identified, a job sheet is sent via PDA or laptop and the site location transferred directly to the GPS system.

Equipment schedules and records are held allowing prompt and efficient engineer allocation, minimising plant downtime.

Our Engineers are available to talk to you anytime of the day or night and if you leave an enquiry with our internal service desk we promise to return your call the same day. You can also contact our technical engineers with your enquiry by email.